Terms of service

Welcome to Eclaraa! By accessing or using our website (eclaraa.in) and purchasing our products, you agree to follow and be bound by the Terms of Service outlined below. Please read them carefully before making a purchase.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old, or using it under the supervision and consent of a parent or legal guardian.
  • Eclaraa reserves the right to modify, update, or discontinue any part of the website or service without prior notice.
  • Continued use of our website after changes are made constitutes your acceptance of the updated Terms.

2. Products & Orders

  • All products are listed subject to availability. Designs, colors, and prints may vary slightly due to lighting, screen resolution, or batch printing.
  • We reserve the right to refuse or cancel any order at our discretion. If payment has already been made, a full refund will be issued.
  • Prices may change at any time without prior notice.

3. Payments & Billing

  • We accept a range of secure payment methods as shown at checkout.
  • By submitting payment details, you authorize us to charge the total amount to your payment method.
  • We are not responsible for any bank, transaction, or currency conversion charges applied by your provider.

4. Shipping & Delivery

  • The estimated delivery time is typically 7–8 working days, but it may vary based on your location and courier performance.
  • We are not liable for delivery delays due to courier issues, weather, holidays, or any unforeseen circumstances.
  • Full details are available in our Shipping Policy.

5. Returns & Refunds

  • We do not accept returns or refunds unless the item is damaged, defective, or incorrect.
  • Damage-related claims must be submitted within 24 hours of delivery along with a full unboxing video and supporting photos.
  • Please refer to our Refund Policy for complete details.

6. Intellectual Property

  • All content on eclaraa.in, including product images, designs, logos, brand name, and text, is the intellectual property of Eclaraa and may not be copied, reproduced, or reused without written permission.

7. Limitation of Liability

  • Eclaraa shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our total liability is limited to the amount paid for the specific product purchased.

8. Privacy Policy

  • Your personal information is collected, stored, and used as per our Privacy Policy.
  • We do not share or sell your data without your consent.

9. Governing Law

  • These Terms of Service shall be governed by the laws of India.
  • Any disputes shall be handled in the jurisdiction of Surat, Gujarat, India.

10. Contact Us

For questions or support regarding our Terms, reach out to us at:
📩 info@eclaraa.in

Thank you for being a part of the Eclaraa journey — made with color, joy, and heart 💖